Technical Support Engineer - US
FactoryAIOperations
Under a week · posted
Half of Factory’s 54 open roles have been sitting longer than 85 days.
Factory has had this Technical Support Engineer - US role in San Francisco, CA open for 1 day, since 24 August 2026. fable12 indexed it directly from Factory's Ashby board.
What Factory says about it
ABOUT THE ROLE Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability. As with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale. WHAT YOU WILL DO AND ACHIEVE - Solve complex customer challenges.
The opening of the posting. Read it on Factory’s own board →
Email me when Factory posts another role → One a day at most, nothing on a quiet day.
Details
- Location
- San Francisco, CA
- Workplace
- On site
- Employment
- Full time
- Team
- Operations
- Source
- Factory’s Ashby boardLast seen 26 August 2026
