Customer Support Specialist - Weekend
MercuryFintechSupport
Under a week · posted
Half of Mercury’s 54 open roles have been sitting longer than 37 days.
Mercury has had this Customer Support Specialist - Weekend role in San Francisco, CA, New York, NY, Portland, OR, or Remote within United States open for 1 day, since 26 August 2026. fable12 indexed it directly from Mercury's Greenhouse board.
What Mercury says about it
Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out. As a member of our Customer Support team, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product. You’ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration. You’ll need to understand how our product works in detail. Banking* has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S.
The opening of the posting. Read it on Mercury’s own board →
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Details
- Location
- San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
- Workplace
- Remote
- Employment
- Not stated
- Pay
- $43,300 – $58,400 a yearAs published by Mercury. Not converted, not annualised.
- Source
- Mercury’s Greenhouse boardLast seen 28 August 2026
