シニア・コンサルタント（アカウントサービスマネジメント／カスタマーサクセス） Senior Consultant, Account Management Services – Customer Success 勤務地: 東京、日本 組織 Account Management Services（AMS）／Customer Success 役割レベル シニア・コンサルタント…

…Ability to translate technical requirements into scalable support strategies and manage complex service engagements using ITSM principles Customer & communication strengths: Strong project management, analytical…

…Ability to translate technical requirements into scalable support strategies and manage complex service engagements using ITSM principles Customer & communication strengths: Strong project management, analytical…

…Additional or preferred qualifications 10+ years services sales or account management experience to enterprise customers with complex technical sales cycles. 5+ years people management…

…standardized services (packaged services, advisory, or smaller project delivery) alongside custom enterprise engagements. - Partner management: Demonstrable experience enabling and governing third-party consulting or…

…across servicing functions, including CSAT, SLA, compliance, QA, productivity, and efficiency outcomes. Build mechanisms for vendor performance management, escalation handling, and vendor accountability, and…

…reporting functions, prepare technical accounting analysis, lead complex financial close functions and manage audit process. This is a senior, hands-on position for someone…

…and Brazil Vendor Management: partner with our recordkeeper, investment consultant, and 401(k) Investment Committee to ensure best-in-class service, competitive fees, and…

…Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team Retain and grow existing…

…ServiceNow is looking for a Senior Staff Outbound Product Manager to guide new product introduction, go to market, and customer adoption initiatives for our…

…Consulting, sales operations, or revenue operations backgrounds with relevant exposure are also a strong fit. - Genuinely strong project management instincts. You can run several…

…Experience managing both new-logo acquisition and expansion within existing enterprise accounts. Familiarity with Mexico’s payments or broader financial-services ecosystem. This role…

…years experience in technology-related sales or account management OR equivalent experience 4+ years solution or services sales experience. Demonstrated capability and experience in…

…of outsourced service providers, technical consultants, and internal stakeholders to deliver infrastructure performance. You will be the single point of accountability for your programs…

…4+ years experience in business consulting, consultative selling, or change management. 5+ years experience leading technical, support, and/or partner teams. This position will…

…an exceptional Senior Director of Executive Communications to serve as a trusted strategic advisor, thought partner, and master storyteller to ServiceNow's President and…

…Responsibilities Account Management · Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the…

…Cloud Native Management. Support customer engagements by delivering demos, assisting with discovery sessions, and contributing to whiteboarding under the guidance of senior engineers. Participate…

…Exceptional consulting, coaching, stakeholder management, and influencing skills, with the ability to navigate ambiguity and build alignment across senior leaders. Preferred Qualifications: Experience supporting…

…Identify and pursue opportunities in the book of business, prioritize accounts, manage objections, and evaluate campaign effectiveness. Collaborate with mobile focused cross-functional teams…

…Direct experience in IT operations, IT service management, IT operations management, security, or adjacent enterprise software, with the technical fluency to speak credibly with…

…Significant enterprise sales, strategic account management, business development, consulting, or executive relationship management experience. Extensive people management experience leading enterprise sales or strategic account…

…5 years of experience in sales, business development, advertising, account management, marketing, or consulting. Experience working with advertisers, agencies, or clients. Preferred qualifications: Experience…

…Collaboration, Partners, and Industry Expertise Collaborates with account teams, business strategy leads, business development managers, solution architects, technical specialists, industry solution teams, consulting teams…

…Manage day-to-day coordination with vendors, cost managers, consultants, authorities, utilities, and owner, architect, and contractor teams. Facilitate collaboration with Security, IT, Legal…