As Marqeta’s Manager, Disputes, Chargebacks and Partner Performance, you'll be at the forefront of transforming customer support into a competitive advantage. This…

…between in-house staff and Shared Services or BPO partners. Establish and maintain disputes and chargeback resolution in Stripe and other payment service providers…

…Resolve escalated and complex items — intercompany chargebacks, disputes, and transactions that don’t fit standard templates — and set the guidance so the team can…

…and investment decisions. - Improve our Payments Ecosystem - Partner with payment providers, acquirers, and card networks to improve payment performance, optimise dispute outcomes, and maintain…

…This is a hands-on, operational role focused on invoice generation, payment application, reconciliations, dispute management and AR reporting. You’ll partner with Order…

…and track performance against them, reporting to leadership. - Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with…

…Partner leadership team for performance management. Project Managers, Operations Analyst, Partner Management, Foundation team, Product and DS team Content, Policy, Training, Quality, Partners, as…

…dispute and chargeback management, fraud operations, compliance monitoring, payment performance tracking, and operational support for Customer Success. As the senior operator across these functions…

…ramp, governance routines, and partner performance management. - Demonstrated ability to design and evolve operating models, including org design and role definition across internal and…

…as authorization performance, disputes and chargebacks, fraud and loss, onboarding, and servicing workflows Proven experience designing solutions for data warehousing and data lake architecture…

…Chargebacks & Payment Disputes Team Manager Role Summary You will lead and develop Payoneer's global Chargebacks & Payment Disputes team, spanning three hubs and multiple…

…and driving issues to closure with cross-functional teams. - Strong understanding of end-to-end payment flows (authorisation, capture, settlement, refunds, disputes/chargebacks) and…

…You will focus on tackling payment fraud, chargebacks/disputes, creator onboarding and platform misuse that risks revenue leakage and partner trust. As a 12…

…AND RISK MANAGEMENT - Establish key performance indicators (KPIs) and operational metrics for the offline acquiring business (e.g., terminal uptime, deployment lead time, dispute…

…identify and drive improvements in purchase order lifecycle management and defect coaching/chargebacks 3) Developing Gen AI solutions related to dispute evaluation and vendor…

…mechanics, dispute-ladder management, aggregate-pattern detection, and partner escalation Provide functional leadership for the returns and chargeback team, including support staff and contingent…

…performance with global priorities. Revenue Protection & Risk Provide the financial lens on revenue protection and payment risk — fraud, authentication, disputes and chargebacks, and reselling…

…Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment Product…

…Collect), network consolidation, and 3PL rate benchmarking. Build and own a rigorous retail chargeback and deduction management program; create systematic audit, dispute, and recovery…

…and chargeback management, with a proven track record of analyzing routing guides, managing EDI setups, and building systematic processes to audit and dispute retailer…

…Deep, hands-on experience managing card disputes and chargebacks, with strong knowledge of consumer protection regulations and card network dispute rules across the chargeback…

…and improve key payment performance metrics (authorization rates, chargebacks, reliability) through rigorous data-driven experimentation - Own provider strategy and relationships across banking partners, card…

…and credit card processing. You will manage the support case queue, perform account reconciliations, answer customer cloud billing disputes, address field inquiries, perform ad…

…What you'll do - You will develop AI systems that automate dispute and chargeback handling using structured evidence and business logic, creating a better…

…Partner with 3PL and transportation providers to execute shipments On-Time, In-Full (OTIF). Monitor retailer scorecards, manage chargebacks and disputes, and drive corrective…