…overall Customer service strategy - Lead a distributed engineering organization of 200 - Deliver ambitious new capabilities: agentic automation for resolution recommendation, reimagine associate experience of…

…in Computer Science, Engineering, a related technical field or equivalent - 8+ years of experience engaging with senior/executive customer stakeholders (Director+ level), serving as…

…Amazon WorkSpaces Applications (formerly AppStream 2.0). You will own production-readiness for enterprise customers: networking design, identity federation, image management, directory services, protocol…

…team's work and roadmap to Director-level and above About the team About AWS Amazon Web Services (AWS) is the world’s most…

…Director of Associate Experience (AE) Tech within Amazon Customer Service (CS), driving the highest-priority cross-portfolio initiatives that require coordination across multiple engineering…

…The Solutions Architect will spend most of their day interacting with several customer stakeholders, including CxOs, Directors, Architects, Developers, and Engineers. Key job responsibilities…

…product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in…

…Network Solutions sits at the intersection of customer experience and associate experience within Amazon Customer Service, owning the logic and infrastructure that determines how…

…You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS…

…This role requires daily interaction with senior leadership (Directors, VPs) and external stakeholders (C-suite customers, government officials, partners). You will be at the…

…setting goals based on customer feedback, designing solutions, executing, refining, and continuously raising the bar. About the team About AWS Amazon Web Services (AWS…

…setting goals based on customer feedback, designing solutions, executing, refining, and continuously raising the bar. About the team About AWS Amazon Web Services (AWS…

…field - AWS Associate level certification or AWS Certified Cloud Practitioner - Experience with customer relationship management, especially C-suite level customer engagement Amazon is an…

…reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges…

…We are part of the global Amazon Payments organization, which aims to delight our customers by building payment experiences and financial services that are…

…You will architect, demo, and accelerate AWS adoption for customers including national associations, religious organizations, charities, and member-services nonprofits — accounts where a single…

…documentation. - Experience with AWS services or other cloud offerings. - Experience in internal enterprise or external customer-facing environment as a technical lead. Amazon is…

…service control over their device fleet - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience…

…in the Delivery Service Partner (DSP) Delivery Associate (DA) lifecycle, including onboarding, off-boarding, qualifications management, and status management across Amazon's global transportation…

…Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or…

…implement multi-tier distributed services and customer experiences • Be involved in designing, implementing, and testing of major features • Estimate engineering effort, plan implementation, and…

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe…