…5+ years of experience in Customer Success, Account Management, Implementation, or Consulting within SaaS Experience supporting medium to large enterprise customers and navigating complex…

…Measure and improve key indicators tied to renewal outcomes. Digital Customer Programs Own the digital customer journey from onboarding through renewal. Create scalable programs…

…This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management…

…This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management…

…We’re looking for a Director, Account Management to lead and scale our Account Management team. This leader will own existing customer expansion, renewals…

…and integration through adoption, expansion, and renewal. You’ll serve as a trusted advisor on identity, access management, device trust, and Software as a…

…Cultivate strategic expansion, upsell, and renewal opportunities across top-tier accounts, driving net revenue retention (NRR) and long-term account growth. Mentor, coach, and…

…Own the end-to-end deal cycle for expansions, contract renewals, and tier upgrades, leading complex commercial negotiations to closure. Who you are Minimum…

…automatically, reducing how often issues require manual outreach. - Renewals – Manage the system for upcoming contract renewals, ensuring members seamlessly continue with Base. - Churn Prevention…

…Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account…

…medical, dental, vision, 401(k), and ancillary programs, while managing vendor relationships and renewals - Are data-driven — you use market data (Pave, Levels.fyi…

…growth opportunities, and forecast renewal/expansion cycles. Proactive communication & transparency with consistent value adding engagements, updates, and ability to manage expectations effectively. Acting as…

…people ops team on annual renewals, broker negotiations, ACA/ERISA compliance. - Partner with the global rewards team to manage company stock plans: RSU, ISO…

…pipeline health, conversion, and renewal metrics Translate business strategy into executable vendor-led sales motions Vendor & Partner Management Manage an ecosystem of outsourced vendors…

…Manage escalations and high-visibility renewal situations; support Renewal Managers/Specialists in complex negotiations or large-scale renewals. Stay current with SaaS licensing, pricing…

…The successful candidate will manage an established renewals and support portfolio while driving net-new consulting, transformation, and AI-led engagements. The role requires…

…discount schedules, quote templates, approval workflows, contract amendments, renewals, and order processes. Partner with Product Managers, Salesforce Administrators, Architects, and Engineers to define scalable…

…This is the work that turns a proof of concept into a seven-figure renewal, and right now it is wide open. You'll…

…Contract Lifecycle Management (60%) Draft, review, and prepare commercial sales agreements including MSAs, SOWs, amendments, and renewals for vendors and enterprise-level customers Manage…

…to Enterprise Plan) Manage inbound billing requests, such as processing renewals and changing payment term/method Close targeted outbound account renewals Qualify and handle…

…directly to high-potential prospects. - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals. - Achieve and exceed revenue targets and…

…Customer Success Manager, APAC Customer Success Managers are part of Instructure’s Customer Success team and act as trusted partners to our customers. In…

…Understanding of renewals and expansion motions in partnership with Renewal Management / Sales. Experience building and operationalizing impactful AI-driven processes for post sales functions…

…As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is…

…As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is…