…You will bridge the gap between complex technical issues and rapid resolution by strategically routing requests and managing the lifecycle of support tickets. By…

…Partner with product engineering teams (for example, Exchange Online, Substrate, and Transport), service management, support organizations, and business stakeholders to evaluate new capabilities and…

…Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, technology management Enterprise-scale technical experience with cloud native applications through software…

About the Team DoorDash's Protective Services function operates at the intersection of executive protection, residential security, protective intelligence, threat management, and executive cybersecurity…

…Support de-escalation of difficult customer situations, bringing in your manager or a senior teammate on high-stakes, financially impacted, or executive-level cases…

…Manage the end-to-end operations of referral programs, including designing efficient triage processes for escalated issues and systematically implementing program updates. Optimize the…

…We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and…

…By joining SoFi, you'll join a company changing how people and businesses manage their money. We offer the pace of a growing startup…

…Responsibilities Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking. Serve as…

…Operational GRC & Audit Excellence Audit Lifecycle Management: Drive and coordinate the end-to-end SOC 2 Type I and Type II audit cycles across…

…standardization Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed. This may…

The Marcomm Program Manager is a critical operational role within the Corporate Marketing & Communications team, reporting to the Vice President of Corporate Marketing & Communications…

…3PL Partnership & Performance - Own 3PL operating relationships, governance cadence, performance management, issue escalation, and service-level expectations. - Set standards for receiving, storage, transfers, cycle…

…responsiveness to needs. • Manage and respond to client email aliases, ensuring timely and professional communication. • Proactively analyze and identify escalation trends to inform process…

…Proven experience of modern endpoint management and workplace transformation strategies with expertise in Microsoft Intune, Configuration Manager and cloud-native management. Able to advise…

…internal machining operations to support production and development needs. - Track and manage development tooling and materials inventory. - Document procedures and contribute to technician training…

…understood and that programs and staffing are aligned with the roadmap. Manage, unblock, and accelerate cross-team projects spanning multiple functional teams and cross…

…What You’ll Do Design, implement, and maintain endpoint management platforms (e.g., Intune, Workspace One, IGEL, Jamf Pro) to support enterprise and factory…

…this position Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution Strong Linux…

…sites Independently manage intricate franchisee and corporate relationships, proactively mitigating brand-level risks before they surface Act as the primary escalation point for resolving…

…technical and architectural guidance to enterprise customers adopting Service Management, including designing on-call escalation policies, incident response workflows, event correlation pipelines, and custom…

…What You'll Do · With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks…

…You will triage product failures, drive root cause investigations to closure through process or design updates, and manage failure and field data to understand…

…Manage and grow the bot building team and the bot quality/monitoring team, including coaching the build Lead as they grow into managing a…

…weekly status, steering committees, executive readouts, and escalation paths that resolve blockers in days. - Change Management: Design and operationalize formal change management for Business…