…Key job responsibilities Operations: • Fulfills objectives and KPI criteria for business, such as SLA, productivity, and quality targets • Alerts managers/SMEs on problems or…

…Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. & demonstrated expertise in Incident/Problem/Change management process and procedures…

…Job responsibilities Advises and leads on architecture strategy of multiple products, applications, and technologies across a portfolio Translates highly complex technical issues, trends, and…

…Key Responsibilities Datacenter Services Operations–Break/Fix and Hardware Maintenance: • Oversees lifecycle management for servers and components; sets standards for diagnosis, replacement, and performance…

…Manage the development and implementation process of a specific company product, involving departmental or cross-functional teams focused on the delivery of new or…

…Now is a unique moment in time where it’s early enough to leave your mark on the product, the process, and the culture…

…Closely collaborate with management, peers from other departments, and highly skilled technicians on daily production and development activities. Manage and track multiple priorities while…

…security services — authentication, authorization, access governance, secrets management, and privileged access — across workforce, infrastructure, and production environments - Own Harvey's identity infrastructure end-to…

…Proven ability to manage and operate production systems under significant load. This includes balancing the velocity of development with maximum reliability, evidenced by a…

…Additionally, you will serve as a product expert working closely with the Product Support Management team, providing detailed synthesis of new and existing issues…

…Proficiency in using ticketing tools like JIRA for managing tickets and tasks. Hands on experience with Infrastructure pentesting tools. Equity This role is eligible…

…and resolve electronic work tickets on SpaceX systems Take on additional responsibilities as needed as well as determine and manage priorities with minimal guidance…

…We work in close coordination with specialist teams including engineering, program management, and field operations to ensure successful employment of these products and to…

…Manage a high-velocity ticket queue with a consistent focus on meeting targets for time to first response and time to resolution. Drive positive…

…About the Role As Manager, Customer Support AMER, you'll lead the regional team of Customer Support Representatives (Tier 2) and Technical Support Engineers…

…product certification(s) Project/Program Management background Familiarity with APIs and technical partner ecosystems Experience with Learning Management Systems or partner relationship management tools…

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making…

…in absence of direct-line manager availability and/or ticket assignment automation) providing direction as needed, to ensure work is appropriately allocated to meet…

…Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover…

…Collaborate with a diverse team of engineers, support agents, product managers, and carrier partners. Respect different communication styles, cultures, and perspectives while driving unified…

…writes tickets. You're a good fit if you have: 5+ years of product management experience , with meaningful time on identity, access management, security…

…This isn't a role where you join a team and pick up tickets. You'll find the highest-leverage problems, design the solutions…

…ARR, NRR, churn, and product-led growth. You possess highly consultative stakeholder management skills. You don't just take tickets; you uncover the true…

…ARR, NRR, churn, and product-led growth. You possess highly consultative stakeholder management skills. You don't just take tickets; you uncover the true…

…We’re looking for a product-minded full-stack engineer to help build our next-generation Experience Management Platform. You’ll own products end…