Jobs
Indexed directly from employers. Every age is their own publish date.
Indexed directly from employers. Every age is their own publish date.
Indexed directly from employers. Every age is their own publish date.
Searching titles and descriptions for “Director, Customer Experience Strategy & Operations”. A match may be a passing mention rather than the job itself. Titles only.
2,295 roles · group by role · page 1 of 92
…About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how…
…proposal development with Account Directors and partners; bring mission and technical insight to commercial strategy, statements of work, customer acceptance, and long-term IC…
…Drive Vertical Product Strategy: Evolve GMS and MDA capabilities into packaged D&I offerings aligned with defense procurement and operational models. What You Bring…
…Proven ability to separate generalizable platform capabilities from one-off customizations. Experience translating operational rules, mission logic, or domain-specific business processes into system…
…Ability to transition customers from "AI experimentation" to "disciplined, enterprise-wide AI deployment". Sales Methodology Discipline: Complete fluency in BVS and MEDDIC/MEDDPICC sales…
…As a Director of Product Management at Snowflake, you are responsible for architecting the strategy and execution of Snowflake's unified transactional portfolio with…
…This leader owns the customer operations vendor strategy, performance, and outcomes of our global servicing network vendor program — customer experience, compliance, operational excellence, resiliency…
…This leader owns the customer operations vendor strategy, performance, and outcomes of our global servicing network vendor program — customer experience, compliance, operational excellence, resiliency…
…with Sales, Professional Services, Customer Success, Product, Marketing, Finance, Legal, Enablement, and Revenue Operations. Responsibilities: Set the global partnerships strategy, translating company and Revenue…
…Experience building and executing Product-Led Growth (PLG) strategies for enterprise observability, cloud operations, or large-scale B2B SaaS solutions. Ability to balance customer…
…scale programs Experience driving execution strategy across multiple engineering organizations simultaneously, including defining program management frameworks and operating models at scale Experience partnering with…
…Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience Qualifications To be successful in…
…We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth…
…customers, partners, and internal teams to drive revenue growth across the security operations product portfolio Partner with domain-expert solution engineers to capture customer…
…customers, partners, and internal teams to drive revenue growth across the security operations product portfolio Partner with domain-expert solution engineers to capture customer…
…customers, partners, and internal teams to drive revenue growth across the security operations product portfolio Partner with domain-expert solution engineers to capture customer…
…Operations, Team, and Systems Manage the AR operation: collections strategy, dispute resolution, escalation paths, and reduction of stale balances, with clear ownership boundaries between…
…Use customer evidence, field signals, product usage, market research, and competitive context to sharpen strategy and prioritize work. - Have built GTM programs, operating rhythms…
…impactful customer value. Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 15 years of experience in…
…translate field requirements into roadmap and campaigns, and deliver a cohesive customer experience that supports retention and expansion. Drive land-and-expand motions within…
…Technical & ServiceNow knowledge Extensive experience delivering customer success and services in the security and risk domain, with deep understanding of operational challenges, business priorities…
…HL7 v2 message structure, FHIR resources, and the operational reality of interface engines and site-specific customization. - Strong full-stack engineering background. You have…
…Design and produce storytelling concepts that bring ServiceNow's financial strength and corporate strategy to life. Partner with customer advocacy on customer narrative development…
Overview You’ll join the Substrate Directory Platform team, where we are modernizing how tenant-wide administrative data is stored, served, and operated at…
…conferences to internal summits and curated partner experiences. This team operates at the intersection of creativity, strategy, technology, and production. What you’ll do…