…billing records, support tickets, and CRM data rarely agree out of the box. You need to enjoy untangling it and managing the organization’s…

…Collaborate closely with CX, Operations, Compliance, Product, Engineering and the CFP® teams to improve cross-team partnerships, ticket routing, new initiatives and customer outcomes…

…status reports to your manager and/or client. - Provide accurate estimations and timelines of work performed. - Collaborate with the product team to steer and…

…you will be a trusted partner and liaison between Skydio Program Management, Product, Support and Engineering teams. Location: Midwest / Great Lakes region, with a…

…Work with data from a variety of sources including ERP(Netsuite), CRM(Salesforce), Product, Order Flow, and Support ticket data. Manage critical data pipelines…

…We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The…

…About the Team The Product Management team owns Decagon’s platform and foundational features: agent building, testing, experimentation, analytics, QA, versioning, integrations, and enterprise…

…Product changes Participate in strategic planning, roadmap discussions for SAP solutions including contributions to Amazon 1yr annual planning Manage sprint planning, deployment for product…

…Knowledge of leak detection systems, fluid quality management, filtration, flushing, pressure testing, and liquid cooling commissioning practices. Experience using CMMS, DCIM, BMS, EPMS, ticketing…

…you find to improve coverage, process, and product — not just to close tickets. YOU WILL - Own product quality OKRs in partnership with the EPD…

…platform usage, and work with product and engineering to fix them at the source rather than repeatedly patching tickets Build and refine support workflows…

…Provide project management including bid packages, specifications, drawings, code compliance, budget, vendor management, change orders, and close-out documentation. - Coordinate fault tickets and maintenance…

…Manage incidents, changes, and problems in ServiceNow; resolve tickets within SLA and document resolutions clearly. Periodically p articipate in weekend on-call rotation and…

…engineering, production operations, platform support, and automation , with the ability to manage day-to-day operational tasks such as incident triage, ticket support, monitoring…

…The engineer will partner closely with Tier 1 IT ServiceDesk, Identity and Access Management teams as well as Tier 3 engineers, IT Security, and…

…Airflow management (hot aisle, cold aisle, containment etc.) Rack, and stack equipment including commissioning of new racks. Strong structured cabling skills on fiber & and…

…Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with…

…Perform daily production activities – including sub-assembly builds, vehicle integration, resolving issue tickets and further actions, test checkouts, etc. Work closely with the systems…

…As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people…

…This includes engagement managers, project leaders, and senior managers from top consulting firms, as well as product managers, founders, and forward-deployed or solutions…

…service activities including monitoring and reviewing ticketing systems, conducting root cause analysis, and prioritizing tasks. • Actively manage service agreements including vendor labor scheduling, quality…

…Developing an automated ticket routing framework to streamline workflows, enhance efficiency, and reduce operational overhead, powered by NLP and ML. Accelerate dedicated initiatives through…

…You will partner closely with Engineering, Security, IT Ops, and Business stakeholders to ensure Uber’s critical collaboration and productivity platforms run securely, efficiently…

…of tickets received and providing expert guidance on process to end users Operationalize New Ventures: Design and implement payment process for new products, services…

…You will work directly with our Anti-Abuse Lead and embed with Platform Security and Product Security to build and operate the systems that…