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Searching titles and descriptions for “Manager, WFM Operations”. A match may be a passing mention rather than the job itself. Titles only.
8 roles across 9 listings · show every listing
2moCapacity Planning Lead…The ideal candidate brings deep WFM domain expertise, strong analytical fundamentals, and the ability to operate with ownership and precision in a fast-moving…
2moChannel Partnerships Manager…Guide partners through operational hurdles, including KYC requirements, device logistics, and platform integration questionnaires. Internal Sales Enablement: Equipping regional account managers with the tools…
- 2moGenesys Platform Program Lead
…Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing…
2moSenior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions…You will work at the intersection of contact center operations and applied AI, helping customers move from proof-of-concept to pre-production for…
- 2moSr. WW Applied AI Specialist SA, Amazon Connect
…Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Specialist Solutions…
3moSenior Business Systems Analyst (Membership Services)…Salesforce; Hubspot) and Case Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM (e…
4moCommunity Support Forecasting and Demand Planning Analyst…This individual is responsible for demand forecasting and long-term planning across multi-channel contact center operations for our Global Operations team. This role…
- 7moSenior Associate – Global ExpansionPayoneerGrowth (Sales, Customer Success, Marketing, and Partnerships)Gurugram, Indiahalf of Payoneer’s roles are under 51 days
…This acquisition reinforces Payoneer's mission and solidifies Skuad's role as a trusted partner for global workforce management (WFM). This role will be…