Jobs
Indexed directly from employers. Every age is their own publish date.
Indexed directly from employers. Every age is their own publish date.
Indexed directly from employers. Every age is their own publish date.
Searching titles and descriptions for “Manager, CX AI Strategy”. A match may be a passing mention rather than the job itself. Titles only.
138 roles across 144 listings · show every listing · page 1 of 6
…Partner with internal and external stakeholders, including banking partners, regulators, and cross-functional teams (Risk, Legal, Compliance, Security, Finance, Product, CX), to project-manage…
…In collaboration with account management, professional services, support, product teams, and the AWS healthcare partner ecosystem, you will formulate and execute strategies to expand…
…In collaboration with account management, professional services, support, product teams, and the AWS partner ecosystem, you will formulate and execute strategies to build mind…
…Partner Ecosystem Strategy Define and execute the Americas partner strategy across SIs, resellers, distributors, and technology alliances. Build a scalable, services-capable partner ecosystem…
…Preferred - Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. - Practical Experience with…
…or exploring AI's potential impact on the function or industry. 7+ years of experience in client management, and aligning account strategies to revenue…
…Communications Strategy & Narrative Define and scale the Freshworks corporate narrative across earned media, executive communications, social channels, influencer programming, content, and emerging LLM/AI…
…We drive Prime Video central mechanisms including Operational Planning and AI Adoption. We manage upwards and downwards, removing roadblocks to accelerate delivery. We think…
…designing and scaling support strategies that reduce escalated inflows, improve resolution times, and enhance customer satisfaction. Operational support experience managing large-scale operations, driving…
…the platform that supports Maven Managed Benefit, Maven Wallet, health data ingestion and integrations, AI-enabled workflows for CX and providers, and Maven’s…
…emerging AI capabilities to improve CX outcomes. Required Skills and Experience: 10+ years of experience in technical program management, product/program management, strategy, or…
…AI’s potential impact on the function or industry. Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX…
…Experience building data platforms supporting AI/ML, GenAI, feature stores, or training-data pipelines. Experience with enterprise data governance, metadata management, cataloging, lineage, and…
…ABOUT THIS ROLE You will be Headway's first AI Platform product manager. Your mission: build the AI platform that makes every Headwegian an…
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a…
…If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part…
…optimization Drive adoption of data science and AI capabilities in practical, business-oriented ways Data Strategy & Intelligence Infrastructure Partner closely with IT, Data Engineering…
…hood. - You are familiar with retail or consumer business operations — order management, CX workflows, fulfillment, subscriptions, or commerce infrastructure. - You're a builder — side…
…manage AI agents and automated workflows, including driving AI strategy and adoption within a functional domain Experience managing content lifecycles or knowledge management functions…
…Guide customers on adopting Generative AI and AI/ML services (Amazon Bedrock, SageMaker, Comprehend) for use cases such as document processing, fraud detection, customer…
…as Figma, Adobe Creative Cloud, or similar - Experience designing and managing workflow with AI tools - Experience acquiring user data (e.g., conducting usability studies…
…design projects from design strategy through execution - Experience designing customer facing retail products - Experience designing and managing workflow with AI tools - Experience designing customer…
…Help customers identify and prioritize high-value AI use cases across ITSM, ITOM, ITAM, Employee Service Management, and enterprise workflows, while defining success criteria…
…end CX enablement for a business vertical: define learning outcomes, readiness expectations, and content strategy across the learning journey (onboarding → proficiency → change management → continuous…
…From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about…