…ABOUT THE ROLE We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This…

…Serve as an escalation point for complex, cross-system P0s, lead incident response, and turn postmortems into durable platform improvements that prevent whole classes…

…and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www…

ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over…

…Stakeholder cadences and communication - Lead weekly reliability reviews and monthly leadership reviews; maintain action logs to closure; escalate risks early with data‑driven recommendations…

…As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around…

…positive rates, latency, cost, operational risk, and impact on engineering throughput Lead or contribute to incident response and post-incident improvement work for critical…

…Resolve complex, escalated L3 application issues beyond standard troubleshooting. 6. Lead incident response for enterprise application outages or degradations. 7. Design and implement automation…

…Collaborate with safety, legal, and policy partners to define guardrails, escalation protocols, and incident review processes for remote assistance operations. Drive launch readiness for…

…ABOUT THE ROLE You will work directly with our IDM/MDM Lead to own the day-to-day operations of our identity and endpoint…

…INCIDENT RESPONSE & REMEDIATION - Lead Incidents: Lead response efforts for active abuse incidents, coordinating closely with Platform and Infrastructure teams to execute containment actions and…

…Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of…

…Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of…

…Develop and maintain automation solutions using Ansible Automation Platform (playbooks/roles, inventories, credential patterns, operational runbooks). Lead effective customer support practices: incident/ticket triage…

…Experience acting as an escalation point for the hardest production or infrastructure incidents, and a history of defining technical investment strategies with senior leadership…

…Engineers build custom integrations and workflow extensions tailored to customer-specific requirements, lead deployments at customer sites, and serve as technical escalation points for…

…excellence, and innovation while leading the evolution of technical support services, ensuring scalability, security, and operational excellence. Champion user-centric, efficient technology experiences across…

…by leading high-stakes operational response? Do you thrive in fast-moving, cross-functional environments where clarity and decisiveness directly protect the user experience…

…Handle urgent escalation cases that may result in customer-facing troubleshooting calls, and internal or external incident management Become a subject matter expert in…

…As a frontline operator, you will serve as the first line of defense during emerging incidents—monitoring systems, assessing risk, executing SOPs, and escalating…

…while escalating complex challenges to experts Build the knowledge infrastructure that powers Pinterest's operational agent ecosystem - Create migration playbooks, operational runbooks, incident patterns…

…auditing, access management, and licensing users across various departments. Responds to, and where appropriate, resolves or escalates security incidents and investigations. Assist Security and…

…You have also helped operate a cross-functional risk, safety, security, or integrity program, clarifying ownership, resolving dependencies, escalating gaps, and driving follow-through…

…developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50…

…What you’ll be doing Collaborate with architects, tech lead, product owners, security and operations engineers to implement best practices related to performance and…