…Collaborate with Product, Engineering, and IT on tooling requirements related to IVR, chat routing, WFM platforms, skills management, and reporting, ensuring systems support the…

…You will partner directly with regional account leadership, Specialist Sales, AI Specialists, regional Deal Desk, regional Legal, regional Revenue Accounting, and the central Strategic…

…5+ years of experience in a multi-vendor network or security infrastructure as an architect or senior level engineer ideally responsible for solution design…

…You will own the roadmap for our enterprise systems, act as the strategic voice of the business within engineering, and bring senior product craft…

…Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred. Additional certifications in project management or technical sales are a…

…Define and execute the automation roadmap for yield management, diagnostics, analytics, engineering operations, and reporting. Prioritize work based on business impact, engineering time saved…