…7+ years of progressive leadership experience in Operations Strategy, Project Management, and/or Advanced Workforce Management. Project & Process Management: Strong background in leading complex…

As our Director, Staffing Transformation & Operations, you will lead a critical transformation in how Member Care scales across staffing strategy, workforce management, vendor strategy…

…offs, and make faster, more confident operational decisions Lead, coach, and develop a team of three WFM specialists — setting clear goals, giving regular feedback…

…You'll partner daily with product managers, engineers, and researchers, and collaborate with store operations and business stakeholders to ground your work in real…

…We partner deeply with Central Compliance, Compliance Technology, Engineering & Architecture (EAA), GFCO Operations, Analytics, Workforce Management (WFM), Financial Crimes Data Intelligence (FCDI), and Legal…

…Work with Workforce Management (WFM) teams to plan scheduling, staffing, and adherence to operational requirements. Partner with internal key stakeholder teams to enhance the…

…This Senior Manager, Technical Product Management will lead central operations functions within GO-AI, including quality assurance, labor planning and capacity management, and people…

…Business, Operations, Analytics, Engineering, Finance, Economics, or related field (or equivalent experience) 6+ years in workforce planning, WFM, operations planning, program management, or similar…

…Model Context Protocol), AgentCore, Strands SDK - Knowledge of **contact center operations** — WFM, quality management, compliance recording, PCI-DSS, HIPAA considerations - Experience **migrating legacy platforms…

…by the Clinical and Operations Manager To adhere to the operational standards as set out by Clinical and Operations Manager Requirements: Relevant Master’s…