As Marqeta’s Manager, Disputes, Chargebacks and Partner Performance, you'll be at the forefront of transforming customer support into a competitive advantage. This…

…performance with global priorities. Revenue Protection & Risk Provide the financial lens on revenue protection and payment risk — fraud, authentication, disputes and chargebacks, and reselling…

…Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment Product…

…Collect), network consolidation, and 3PL rate benchmarking. Build and own a rigorous retail chargeback and deduction management program; create systematic audit, dispute, and recovery…

…and chargeback management, with a proven track record of analyzing routing guides, managing EDI setups, and building systematic processes to audit and dispute retailer…

…Deep, hands-on experience managing card disputes and chargebacks, with strong knowledge of consumer protection regulations and card network dispute rules across the chargeback…

…and improve key payment performance metrics (authorization rates, chargebacks, reliability) through rigorous data-driven experimentation - Own provider strategy and relationships across banking partners, card…