…7+ years of progressive experience in a combination of corporate training/education, emergency preparedness, and crisis management. Proven track record of developing engaging enterprise…

…Customer Health & Risk Management: Experience driving customer health, resiliency, and security outcomes, including proactive risk mitigation and crisis/incident management. Execution Excellence: Strong operational…

…managing the governance of the enterprise disaster recovery management (DRM) program. The objective of this program is to support product and IT systems' resilience…

…INCIDENT & CRISIS MANAGEMENT - Lead operational response during security incidents, emergencies, and crises by assessing threats, coordinating cross-functional response efforts, dispatching security personnel or…

…Enterprise Support Leadership, Incident Management, or Technical Program Management (TPM) within a complex B2B SaaS environment. Technical Literacy: The ability to "speak engineer" and…

…remediation, and security architecture, and effective technical security controls. - High levels of security resilience demonstrated through effective incident response and crisis management. - Security is…

…Vendor management expertise with a track record of consolidating, negotiating, and optimizing security service contracts (e.g., guard services, CCTV, access control). - Crisis leadership…

…standards and clear accountability for remediation of material issues. - Continue to strengthen the enterprise crisis management framework, including escalation triggers, governance, and executive response…