Latam Sales & Growth Vendor Management Specialist

What Uber says about it

About the Role The Vendor Management (VM) team manages the day-to-day operational delivery in our BPO network, under the Global Support Operations (GSO). BPOs are Contact Centers with hundreds of ext agents dedicated to provide world-class support for Uber’s consumers, earners and merchants. As a VM Specialist for Sales Operations, you will work along with the BPO sites that support Sales operations in LATAM, doing performance management routines, implementing Action Plans for metrics improvement and deploying tactical projects in collaboration with Stakeholders from different teams. These BPO sites support Sales operations for acquisition of new Users within our Uber App, like: Restaurants, Retailers, Drugstores and Merchants in general; assisting them to sign up in our platform, with interactions throughout different channels such as phone, chat or email.

The opening of the posting. Read it on Uber’s own board →