Senior Customer Success Manager
MongoDBDataCustomer
Under a week · posted
MongoDB has 10 open listings with this title. The oldest has been open 3 months, since .
Half of MongoDB’s 408 open roles have been sitting longer than 56 days.
MongoDB posted this Senior Customer Success Manager role in San Francisco today, 26 August 2026. fable12 indexed it directly from MongoDB's Greenhouse board.
What MongoDB says about it
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact.
The opening of the posting. Read it on MongoDB’s own board →
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Details
- Location
- San Francisco
- Workplace
- Hybrid
- Employment
- Full time
- Team
- Customer Success Americas
- Level
- IC - Professional
- Pay
- $97,000 – $190,000 a yearAs published by MongoDB. Not converted, not annualised.
- Source
- MongoDB’s Greenhouse boardLast seen 27 August 2026
