Strategy & Operations Manager, Customer Experience
DeliverooConsumerAll Cost Centers
Under a week · posted
Half of Deliveroo’s 191 open roles have been sitting longer than 22 days.
Deliveroo posted this Strategy & Operations Manager, Customer Experience role in London - The River Building HQ today, 27 August 2026. fable12 indexed it directly from Deliveroo's Ashby board.
What Deliveroo says about it
About the team As one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements DoorDash's automated support solutions, with the ultimate goal of delivering an outstanding customer experience as reliably and efficiently as possible. About the role Our team is looking to hire a Manager to lead the expansion of support automation in international markets. This Manager will own the end-to-end strategy and implementation of automated support features across new markets — leveraging DoorDash's extensive automation expertise to drive measurable automated resolution rate while building a scalable foundation for ongoing global expansion.
The opening of the posting. Read it on Deliveroo’s own board →
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Details
- Location
- London - The River Building HQ
- Workplace
- Hybrid
- Employment
- Full time
- Team
- Customer Experience
- Source
- Deliveroo’s Ashby boardLast seen 27 August 2026
